230

Services — Service Entrance Requirements

servicesNEC 2023CEC Equivalent: CEC Section 6

The electrical service is where utility power enters a building. Article 230 governs every component of that entry point, organized into eight parts. Part I covers general requirements, including the rule that a building should normally have only one service (with exceptions for large buildings, fire pumps, and similar situations). Part II covers service drops — the overhead wires from the utility pole to the building — including clearance heights above ground, driveways, and rooftops. Part IV covers underground service laterals, including burial depth requirements that tie back to Table 300.5. Part V covers service-entrance conductors, which run from the service point to the service disconnect. Part VI is where the critical disconnect rules live. Section 230.70 requires the service disconnect to be installed at a readily accessible location either outside or inside nearest the point of entry. The old six-disconnect rule (230.71) was significantly revised in the 2020 NEC: you can still use up to six disconnecting means as the service disconnect, but each must now be in its own separate enclosure — you can no longer have six breakers in a single panelboard serve as the service disconnect. Perhaps the most impactful 2020 change was the addition of Section 230.85, which requires an emergency disconnect on the exterior of every one- and two-family dwelling. This outdoor disconnect must be clearly marked with the words 'EMERGENCY DISCONNECT' in letters at least one-half inch high, and it must be readily accessible to first responders. It can be the main breaker itself, a meter disconnect, or a dedicated switch.

When You Need This

  • Installing or upgrading a residential service entrance — from the meter base through the main disconnect and panelboard
  • Planning an overhead-to-underground service conversion for a residential or commercial building
  • Installing the now-required outdoor emergency disconnect on a new one- or two-family dwelling
  • Determining how many service disconnects are allowed and whether they can share an enclosure under current code
  • Calculating minimum service entrance conductor size for a dwelling unit or commercial building
  • Preparing for a licensing exam — service entrance rules, disconnect requirements, and the 2020 emergency disconnect mandate are heavily tested topics
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Key Points

1A building is generally limited to one service, with exceptions for large buildings, fire pumps, emergency systems, and parallel power production
2The 2020 NEC revised the six-disconnect rule (230.71): up to six service disconnects are still allowed, but each must be in a separate enclosure — no more six-breaker panels as the service disconnect
3Section 230.85 (added in 2020 NEC) requires an outdoor emergency disconnect for all one- and two-family dwellings, marked 'EMERGENCY DISCONNECT' in letters at least 1/2-inch high
4Service drop clearances: 10 feet over finished grade at the service entrance, 12 feet over residential driveways, 15 feet over commercial driveways, 18 feet over public roads
5Service entrance conductors must be sized to carry the calculated load per Article 220 (or Article 120 in the 2026 NEC) and cannot be smaller than the minimum sizes in 230.42
6The service disconnect must have a rating not less than the calculated load and not less than 100 amps for a one-family dwelling per 230.79
7Service overcurrent protection is required per 230.90 and must not exceed the ampacity of the service entrance conductors
8Grounding and bonding of the service is governed by Article 250, with the main bonding jumper connecting the grounded conductor to the equipment grounding system at the service

Common Mistakes

Installing multiple service disconnects in a single panelboard under the 2020 or 2023 NEC — each disconnect must now be in its own separate enclosure

Forgetting the outdoor emergency disconnect requirement for new one- and two-family dwellings — this is a hard requirement since the 2020 NEC

Not marking the emergency disconnect with 'EMERGENCY DISCONNECT' in letters at least 1/2-inch high — the marking requirement is specific and inspectors will check

Sizing service entrance conductors based solely on the main breaker rating rather than performing a proper load calculation per Article 220

Running service entrance conductors through the building interior without proper protection — service entrance conductors inside a building must be routed as short as practical to the disconnect location

Confusing service drops (overhead, from the utility) with service laterals (underground) — different parts of Article 230 apply to each

Exam Tip

The 2020 NEC changes to Article 230 are heavily tested. Know three things cold: (1) up to six disconnects are still allowed but each must be in a separate enclosure, (2) the outdoor emergency disconnect is required for one- and two-family dwellings, and (3) the minimum service size for a one-family dwelling is 100 amps. Also memorize the service drop clearances: 10 feet general, 12 feet residential driveway, 15 feet commercial, 18 feet public road.

Frequently Asked Questions

Yes. If the main service disconnect is located on the exterior of the building in a readily accessible location, it can serve as both the service disconnect and the emergency disconnect required by 230.85. It just needs to be properly marked with 'EMERGENCY DISCONNECT' in the required letter size.

The concern was that even with all six breakers in the off position, the service entrance conductors and busbars inside the enclosure remain energized because they are upstream of the breakers. This creates a shock and arc-flash hazard for electricians working inside the panel. By requiring each disconnect in its own enclosure, de-energizing one disconnect fully isolates its associated conductors.

NEC 230.79(C) requires a minimum 100-ampere service for a one-family dwelling. In practice, most new homes are built with 200-ampere services to accommodate modern loads like EV chargers, heat pumps, and electric cooking equipment.

CEC Section 6 covers services, including the consumer's service and the supply service. It addresses similar topics — number of services, service entrance conductors, disconnecting means, and overcurrent protection — though the specific requirements differ from the NEC in several areas.

Related Code Sections

This is an educational summary, not the official code text. The NEC® is a registered trademark and copyright © National Fire Protection Association (NFPA). The CEC is copyright © CSA Group. For official code text, visit nfpa.org or csagroup.org. SparkShift is not affiliated with NFPA or CSA Group.